Thank you for visiting WM.PARK official site, we hope provide you a pleasant shopping experience. For any inquires, please contact: wm.park.tw@gmail.com/ or click the message(top right corner of the page).
We have provided the following information to help give you the best possible shopping experience.
1. Payment :
Credit Card / Wire transfer / ATM Online (Taiwan) / ATM Offline (Taiwan)
2. Order & Shipping :
Please allow 1-2 business days for us to get everything ready and process the order.
Shipping :
Taiwan : t-cat takkyubin / EMS ; Delivery time : 2-3 working days
South Korea / China / Hong Kong / Macau / Singapore / Malaysia: SF Express ; Delivery time : 3-5 working days
Japan / North America / Europe / United Kingdom and other countries : EMS ; Delivery time : 4-10 working days
Price :
Taiwan: NTD 100 (free shipping for purchases over NTD1500)
Hong Kong / Macau: NTD 370/430
China: NTD 430
South Korea / Singapore / Malaysia: NTD 600
Japan / Southeast Asia : NTD 810
North America / Europe / United Kingdom and other countries : NTD 1350
3. Return Policy:
Taiwan: According to Consumer Protection Act, the customer can have a 7day trial period.
Outside Taiwan: We do not accept any returns unless the product has a defect or is damaged.
Please contact: wm.park.tw@gmail.com/ or click the message(top right corner of the page), we will get back to you as soon
as possible.
Refund:
Payment by credit card: The refund will occur after 5 working days when the return process is completed. (Posting date
may vary according to the issuing bank)
Payment by ATM: The refund will occur after 7 working days by bank wire when the return process is completed.
Exchange:
We don’t accept change of mind returns/ refunds, include but not limited to size and color.
If the product receiving has a defect, please contact us for processing the defect appraisal for exchange.
We can offer an exchange without transport fee once in order to maintain our service quality.
